+91 7574 000 000 info@brandyou.net

FAQ

FAQ 

  1. Can you migrate my accounts from my old host to your server?
    Yes, we will migrate all of your accounts for free as long as you are currently using cpanel/whm. Brand You makes it as simple as that.
  2. How fast is the setup time?
    Your hosting account will be setup within 24 hours of your order and payments completed. Brand You makes it as simple as that.
  3. What are your sales office hours?
    Our sales and support office works 7 days a week, 9AM -5PM IST . However, if you purchase a plan from our online store – you are guaranteed 24×7 support through a toll free number based in India. Brand You makes it as simple as that.
  4. What kind of latency to other Indian cities?
    Latency to other parts of India is somewhere between than 1ms – 100 ms depending upon your ISP. Since our data center is owned by us and located in Ahmedabad, access within India should be really fast. Brand You makes it as simple as that.
  5. What is the port / network speed?
    The network port speed is 1 Gbps, however our uplink is set up at around 50 Mbps which is still quite fast the world over. However remember that access to websites always depend on your own internet speeds. So let’s say your internet speed is around 10 Mbps – you would be to access Brand You services at up to 10 Mbps speeds or whatever the maximum limit your own hosting provider provides.  Brand You makes it as simple as that.
  6. How much time it will take to setup my domain and Linux Cpanel hosting account?
    After the order request and payment confirmation It takes around 2-3 working hours to set the account .You will get a setup email from us covering all relevant working details about your domain & Linux web hosting account . We also offer free training of how to use CPanel at our office on appointment. Brand You makes it as simple as that.
  7. I just want to buy your Linux CPanel hosting plan as already I have my domain name?
    No problem you can buy only web hosting (Linux) from us if you have already a domain name taken from other service provider. Brand You makes it as simple as that.
  8. What version of php & mysql is there on the server?
    On our Linux Hosting servers we have latest php 5 and mysql database. Brand You makes it as simple as that.
  9. I want to host my blog using word press / I want to host CMS like Joomla / Drupal etc. , will you server support this ?
    Yes, this is very much possible on our Linux hosting plan. Brand You makes it as simple as that.
  10. If I choose a particular Linux hosting plan now and later on is it possible to upgrade it?
    Yes any point of time it is possible to upgrade any Linux hosting plan to some other web hosting plan by paying the different on prorate basis for the remaining time period. Brand You makes it as simple as that.